Frequently Asked Questions (FAQ)
📦 When will my order be shipped?
Orders are typically shipped within 1–2 business days.
🚚 How long does shipping take?
Germany: approx. 1–3 business days
EU: approx. 3–7 business days
⏳ How do pre-orders work?
Pre-ordered items are only shipped once they're released.
Please note: release dates can change due to the manufacturer.
⚠️ Is my pre-order guaranteed?
Because manufacturers only allocate limited quantities, delivery can't always be guaranteed.
If an item can't be delivered, you'll of course receive a full refund.
🃏 Are all products original?
Yes, we exclusively sell original, brand-new products.
🛡️ How are cards shipped safely?
All cards are carefully packaged – e.g. with sleeves, toploaders, or extra protective material.
📩 Can I change my order?
Please contact us as soon as possible after placing your order.
